Job Description

General Statement of Duties Position requires basic keyboard skills and familiarity with office procedures and strong technical abilities . This is a Temporary position. No more than 29 hours per week . No benefits . Hours per day will be assigned by the supervisor. Essential Duties Serves as the help desk resource for Oracle software (password resets for EDA/iRecruitment); Provides technical assistance at an advanced level to all school system employees at all levels and applicants; Responds to user questions, troubleshoots software problems, offers solutions by e-mail, phone and/or in person; Ability to listen, understand and effectively communicate solutions to users with various levels of technical ability; Ability to handle recurring and more basic problems independently; more difficult problems referred to a supervisor for assistance; Assists department (when needed) with data entry for new and current temporary employees (set-ups for pay, deletions, etc.); Greets callers and visitors, directs them to the proper source and answers questions; Works with team members to promote a positive work environment; Attends work daily; Must be engaged on tasks; Performs other duties as assigned. Minimum Qualifications Must have excellent computer skills in Windows platforms. Must have experience in Microsoft Office (Word, Excel and Outlook). Knowledge of data based programs such as Oracle, etc., is preferred. Graduation from high school and two years of related clerical experience. Good organizational skills. Considerable knowledge of modern office practices, procedures, and equipment; skill in keyboarding, data entry, speed and accuracy; ability to follow directions, read and organize information; tact; courtesy; or any equivalent combination of experience and training which would provide the required knowledge, skills and abilities. Additional Information $15.76 per hour No more than 29 hours per week . No benefits. This vacancy is open until filled. For position specific questions, please contact Felicia Bryant, 804-652-3658. How To Apply To be considered for this position, please mail, fax, or hand deliver three signed reference letters , Child Abuse and Recognition Training, Certificate, and college transcripts and teaching license to: Henrico County Public Schools Department of Human Resources P. O. Box 23120 3820 Nine Mile Road Henrico , VA 23223-0420 Fax: (804) 652-3763 The School Board of Henrico County is committed to nondiscrimination with regard to sex (including pregnancy), gender, race, color, national origin, disability, religion, ancestry, age, marital status, genetic information, or any other characteristic protected by law (except where such is a bona fide occupational qualification), in employment or in its programs and activities. EOE/Accommodations Upon Request Minimum Salary Maximum Salary Currency USD Main Organization Public Schools Public Schools Employment Status Hourly/Temporary Hourly/Temporary Amount of Travel Work At Home Henrico County Virginia

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