Job Description
Pediatric Billing Coordinator
Location: Camp Smile Nebraska
Reports To: beBright Centralized RCM/Pediatric RCM Manager
Employment Type: Full-Time, In-Office
Who We Are Looking For
We are seeking a Pediatric Billing Coordinator who thrives at the intersection of patient care and financial communication. This role requires a professional who is both comfortable and compassionate when discussing costs associated with treatment, including previous balances, and who brings a strong background in healthcare billing and insurance.
The ideal candidate will be highly organized, detail-oriented, and confident speaking with patients and families about financial matters in a clear, empathetic, and informative way. They will be physically based in the office but will report directly to beBright’s Pediatric RCM Manager.
Key Responsibilities
· Proactively discuss pre-treatment estimates and payment options with patients and families via phone, email, and in person ahead of treatment including general anesthesia cases.
· Review prior balances with patients, providing clear and accurate breakdowns of charges
· Submit and follow up on pre-authorizations for treatment
· Verify insurance benefits, including in-network vs. out-of-network coverage, benefit breakdowns, and applicable fee schedules
· Assist in follow-up for unscheduled treatment, helping patients navigate next steps
· Serve as a knowledgeable point of contact for questions related to insurance claims, billing statements, and account ledgers
Qualifications
· Minimum 2 years of experience in healthcare or dental billing required
· Strong understanding of insurance processes, benefit verification, and electronic claims submission
· Demonstrated ability to read and interpret patient ledgers and explain account balances to patients clearly
· Experience discussing sensitive financial matters with empathy and professionalism
· Comfortable working both independently and as part of a collaborative team
· High level of proficiency with dental Practice Management Systems, including Eaglesoft and Carestack
· Excellent verbal and written communication skills
· Highly organized with exceptional attention to detail
Preferred Background
· Prior experience in dental or pediatric healthcare settings
· Familiarity with RCM processes and centralized billing workflows
This is an exciting opportunity to be a crucial liaison between patients and our clinical and billing teams. If you’re passionate about patient care and have the technical expertise to support families through the financial aspects of treatment, we want to hear from you.
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