Job Description

CATHOLIC CEMETERIES OF LONG ISLAND

POSITION TITLE: Part-Time Receptionist

DEPARTMENT: Customer Sales and Services

HOURS PER WEEK: Part-time for 16 hours per week

9:00 am to 1:00 pm, Monday to Thursday, or other days up to 4 days per week

WORK LOCATIONS: , Westbury area

If you think you are a good fit, please submit resume and request an Application for Employment to: Employment@CCLongIsland.org.

Position Description

The Receptionist works directly with the Customer Sales and Services staff. In that capacity, the Receptionist position will be responsible for receiving the public, answering customer inquiries, answering telephones, providing customer assistance, and directing customer requests in a professional and pleasant manner. This position addresses the needs of visitors and potential customers on a daily walk-in basis.

Summary of Responsibilities

· Receives customers and visitors at the front desk by welcoming, directing and announcing them appropriately.

· Greets guests and families, offering assistance when entering the front office.

· Answers routine questions associated with customers sales and services.

· Assist customers with grave locations.

· Answers, screens, and routes incoming calls to appropriate staff members.

· May perform light typing or copying and assist with maintaining and scanning files and documents.

· Contribute to team effort by accomplishing other related duties as assigned, e.g., assisting in basic office clerical tasks when needed.

Qualification Requirements

· High school diploma or GED preferred.

· Bi-lingual English and Spanish a plus.

· 1-2 years general office, receptionist or customer service experience preferred.

· Ability to handle front reception desk and greet customers and visitors in a professional and pleasant manner.

· Proficient at operating telephones, copier, and some computer.

· Must be reliable and extremely trustworthy.

· Effective communication and interpersonal skills.

· Clear and professional speaking voice and tone, both in person and on the telephone.

· Professional interpersonal skills to handle sensitive and confidential situations.

· Ability to be respectful and empathetic with customers and families.

· Working knowledge of Microsoft Office Suite preferred.

· Knowledge of computer systems a plus.

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 16 – 20 per week

Work Location: In person

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