Join Us as an Italian-speaking Reservations Agent in Malta Job at Cross Border Talents, Malta

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  • Cross Border Talents
  • Malta

Job Description

Join Us as an Italian-speaking Reservations Agent! (Local candidates only)

Start Date: August 26
Location: Onsite

Role Overview:
Assist customers over the phone, converting inquiries into sales while providing exceptional support and handling customer complaints professionally.

Key Responsibilities:

  • Handle incoming calls and convert to sales
  • Achieve sales and quality targets
  • Provide effective support for reservations
  • Collaborate with team members
  • Manage cross-market calls and customer complaints

Requirements:

  • Fluent in Italian (C2/C1) and English (B2)
  • Proficient in Microsoft Office
  • Strong communication and customer service skills

Compensation:

  • Starting at 5.50/hr, increasing to 8.21/hr with performance
  • Language Allowance: 600 annually
  • Performance Bonus: Up to 2,500 yearly

Benefits:

  • Full training and career progression
  • Health insurance after 6 months
  • Gym packages, mobile schemes, and onsite canteen
  • Relocation assistance and monthly events
  • Free onsite parking

Working Hours:

  • Monday to Sunday, 7 AM to 7 PM, with varied shifts

Join our dynamic team and grow your career with us! Apply now!

Job Tags

Local area, Relocation package, Shift work, Sunday,

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