General Manager Job at LUV Car Wash, Downey, CA

ckNzKzFSdHhkOXVxdDduMVMrY0hsckFvNXc9PQ==
  • LUV Car Wash
  • Downey, CA

Job Description

Job Description

Job Description

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our growing team to help us continue our mission to become the best car wash in the industry.

Benefits:

**Bonus Eligible**

**Overtime Available**

401K match 

Health Benefits/HSA 

Vision 

Dental 

Life insurance

Vacation 

Sick Time 

Employee Discount program 

EAP 

Pet Insurance Discount

General Summary of Duties:

The General Manager (GM) is responsible for all site operations including recruiting of staff, site safety, facilities management, customer service, driving sales, site compliance and the development of the car wash team.

Reports to : District Manager

FLSA Status : Exempt / Non- Exempt 

Physical Demands :

  • Occasional prolonged periods of walking/standing. 
  • Work outside in varying weather conditions.
  • Ability to lift 25 pounds unassisted.

Essential Functions:

  • Recruit, train, coach and develop all teammates.
  • Create a culture of accountability within your site for LUV’s operational procedures.
  • Ensure compliance with LUV onboarding, orientation and training processes for all new teammates. Stay up to date on all process changes and enhancements.
  • Provide ongoing development, coaching and counseling to AGMs and high-potential hourly teammates.
  • Partner with HR on disciplinary issues including investigations and terminations.
  • Partner with District Manager to drive local volume and sales through strategic community outreach and marketing efforts.
  • Partner with District Manager on budget planning and forecasting
  • Manage incoming inquiries in a timely, pleasant manner. Follow-up on action items as needed, quickly and accurately.
  • Review Paylocity reporting and approve payroll information for all employees on time. Submit commissions on time through proper avenues
  • Complete all necessary checklists to standard and by associated deadlines
  • Ensure teammates are always using prescribed sales scripts and guide-on procedures.
  • Ensure the site operates safely and in compliance with all regulatory, local, state and federal laws/regulations.
  • Create genuine connections with customers and foster relationships through superior customer service to build membership sales.
  • Create weekly schedule and manage site labor to LUV Car Wash standards.
  • Walk site throughout shift to ensure site is operating safely, efficiently and up to the LUV standards of service. Converse with customers regularly to ensure customer satisfaction.
  • Handle all customer issues/complaints. Work with District Manager to resolve all issues in a timely manner that results in positive outcomes and customer-retention.
  • Partner with Facilities to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site downtime.
  • Perform other duties as assigned.

Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website. 

Education:

HS Diploma or equivalent preferred. Bachelor’s Degree in business management, hospitality or related field a plus.

Experience:

Minimum of three (3) years management experience required. Management in restaurants or hospitality is highly preferred. Experience in car wash or automotive industry a plus.

Requirements:

Excellent verbal and written communication skills.

Strong organizational skills and ability to prioritize.

Compensation details: 26-28 Hourly Wage

PI73e03c64d4d4-25405-37808998

Job Tags

Hourly pay, Local area, Shift work,

Similar Jobs

AECOM

Salesforce Administrator - 5784321 Job at AECOM

 ...metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.Key Responsibilities:As a Salesforce Administrator, you will be responsible for providing general support to the client which includes:+ Monitoring inbound customer support... 

Integrated Intel Solutions

08 SISS-TR-DO-0008 Program Security Officer/Specialist (Special Programs) L3 Job at Integrated Intel Solutions

 ...Job Description Job Description SISS Position 14: Program Security Officer/Specialist, Skill Level 3 (NGA Washington DC) Overall Assignment Description: Program Security Specialist- in support of Special Programs (SAPs, CAPs, & ACCMs) Duties may include... 

HoneyCar - Roanoke

General Manager Job at HoneyCar - Roanoke

Are you a dynamic leader with a passion for the automotive industry? HoneyCar Roanoke is looking for an experienced General Manager to drive success, inspire teams, and create an exceptional customer experience.Why HoneyCar?At HoneyCar, were revolutionizing the car... 

Northeast Healthcare Recruitment, Inc.

IFR Medical Helicopter Pilot Job at Northeast Healthcare Recruitment, Inc.

Sign-OnBonus: Up to $50,000! We are seeking a Full-Time IFR Pilot to join ourHelicopter Air Ambulance operations based in Palestine, TX. This rolerequires commitment to safety, precision, and exceptional service during dayand night rotations in a 24-hour operation.... 

Biolife Plasma Services

Entry Level Phlebotomist - Onsite Training and Day 1 Benefits Job at Biolife Plasma Services

 ...knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-...