Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

Job Description

Job Description

We’re a mission-focused marketing and outreach firm partnering with nonprofits, advocacy groups , and socially responsible brands to increase awareness, boost community engagement, and raise critical support across the country.

As a Customer Service Representative , you'll be the face of these meaningful missions—representing nonprofit clients at live events , community campaigns , and fundraising initiatives .

💼 What You’ll Do
  • Represent nonprofit organizations at public events, campaigns, and community outreach programs

  • Engage with donors and the public in a professional, friendly, and compassionate way

  • Educate and inspire others about causes like human rights, education, health access, and environmental sustainability

  • Promote involvement by encouraging sign-ups, donations, or volunteer participation

  • Build relationships that help foster long-term donor support and campaign growth

  • Collaborate with a team to ensure successful event operations and goal achievement

  • Maintain the highest standards of integrity, empathy, and professionalism

👥 Who We’re Looking For
  • Strong verbal communication and interpersonal skills

  • A genuine passion for social impact , nonprofits, or advocacy work

  • Positive, outgoing personality with a team-oriented mindset

  • Comfortable engaging with the public in fast-paced event settings

  • Must be 18+ years old and legally authorized to work in the U.S.

  • No experience required — this is an entry-level opportunity with full training provided

🌱 What We Offer
  • 💼 Full-time employment with paid training

  • 📈 Career advancement based on performance, not tenure

  • ❤️ Work that aligns with purposeful causes and community values

  • 🤝 A supportive, inclusive team culture

  • ✈️ Travel opportunities for campaigns, events, and conferences across the U.S.

  • 🔍 Real-world experience in event marketing , fundraising , and nonprofit outreach

🚀 Make an Impact — One Conversation at a Time

Whether you’re starting your first job or seeking a career with more meaning and impact , this role is your opportunity to grow while giving back .

We believe that when passionate people come together, real change happens.


#LI-onsite

Job Tags

Full time,

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