Work From Home Customer Service Professional Job at PNKSLP LLC, Remote

cXk4NDB4bHhkTm1zc2JmOFF1d05rckF2NWc9PQ==
  • PNKSLP LLC
  • Remote

Job Description

About the Call Center Representative Position

We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy

  • Follow conversation prompts and scripts when handling different topics

  • Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by going the extra mile when you can

  • Keep accessible, comprehensive records of all conversations in our call center database

  • Attend educational seminars to improve knowledge and performance level

  • Meet or exceed personal/team qualitative and quantitative targets

Call Center Representative Requirements

  • Previous experience in a customer support role

  • Proven track record of over-achievement on quotas

  • Strong phone and verbal communication skills, plus active listening skills

  • Comfortability with CRM systems and best practices

  • Empathetic customer focus, flexibility to manage many different personality types

  • Ability to multi-task, set priorities, and manage time effectively

  • High school diploma or equivalent

Job Tags

Remote job, Full time, Part time, Currently hiring,

Similar Jobs

Associated Physicians LLP

Clinic CMA/LPN-Pediatrics Job at Associated Physicians LLP

*Clinic CMA/LPN Pediatrics - Pay & Perks:** *LPN Pay Range: $22.32-25.00/hr** *C/MA Pay Range: $21.23-$24.00/hr** *$4,000 Sign*-*On Bonus *and Competitive Pay Based on Experience * Free Parking * 1 location near Hilldale Mall!* Schedule four 10-hr shifts,... 

HumanEdge Travel Healthcare

Travel Nurse RN - Case Management - $2,246 per week Job at HumanEdge Travel Healthcare

 ...HumanEdge Travel Healthcare is seeking a travel nurse RN Case Management for a travel nursing job in Gainesville, Florida. Job Description & Requirements ~ Specialty: Case Management ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours... 

TruEra

Internal Communications Director Job at TruEra

 ...Where Data Does More. Join the Snowflake team. We are seeking an experienced and strategic Internal Communications Director to lead the development and execution of comprehensive internal and employee communication strategies. This person will be responsible for ensuring... 

Sagility LLC

Work from Home: Customer Service Representative (Healthcare) Job at Sagility LLC

 ...more than 25,000 employees across 5 countries.Job title:Work from Home: Customer Service Representative (Healthcare)Job Description...  ...are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our... 

Bimbo QSR

Bakery R&D Scientist Job at Bimbo QSR

 ...___________________________________________________________ Education/Certification: B.S. degree in Grain/Cereal Science, Bakery Science, or Food/Agricultural/Biological Sciences. Experience: Minimum of 1 year of experience in Research and Development of foods...