Job Description

Job Description

Job Description

• The Starbucks at the Residence Inn is seeking a Barista to join the Starbucks team! This Starbucks is located in the center of Downtown Buffalo, attached to the Residence Inn Downtown hotel.

  The Starbucks at the Residence Inn is one of the properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

  Baristas not only create delicious beverages but they make connections with their customers! Each drink or bite is served with a smile and often a laugh or two. Responsibilities include ensuring that customers experience the unique Starbucks experience while making drinks, making menu suggestions, stocking inventory, and ensuring store cleanliness. The ideal Barista candidate is a “people-person” who truly enjoys the customer experience. Must be able to work in a fast-paced environment with the ability to multi-task, all while keeping a smile and a sense of humor!

  Responsibilities include:

  • Greeting guests and answer all questions about the menu.
  • Accurate and prompt order taking.
  • Prompt preparation of beverages in accordance with prescribed procedures and brand standards.
  • Timely delivery of beverages/food to guests.
  • Preparing checks and collect payment from guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
  • Cleaning equipment and areas. Restocking service items
  • Attending department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Report all incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Any other tasks / duties as requested by management.

    Pay range: $17-$19

    Typical Shifts: Various shifts operate from 6:00 AM – 8:00 PM, 7 days a week. Full time and part time opportunities available.

    What You Bring:

    The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

    • Previous food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus.
    • High School diploma or equivalent is preferred.
    • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
    • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

    About Buffalo Lodging Associates:

    Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

    A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

    We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

    • Weekly pay
    • Paid vacation, sick days and holidays
    • Medical, dental, vision insurance
    • 401K Retirement plan with company match
    • Travel discounts on our branded properties
    • Career growth opportunities

    Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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