Job Description

Sales Engineer

Livonia, MI

Mid West Michigan Sales/Admin

Full Time Exempt / Hybrid

Business Skills

- Work experience for System Integration or Project Manager

- Ability to handle IT related solutions

- Communicate directly/positively with customers

- Find out customers' business issues and create solutions

- Work in a team-oriented

IT Skills

- Office Suite Software (Word, Excel, PowerPoint)

- Network (Router, Server, Security, Cloud etc.) or Programming (C, Java, R, Python etc.)

Preferred Experience

- Project Manager Experience: Communicating all stakeholders directly to complete projects

- Marketing Experience: Creating marketing strategies

Job Description

Before Contract

- Regularly contact/visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them

- Create strategies to solve customer's needs/issues based on the experience of System Integration, Network Integration or Project manager

- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers

- Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer's needs/issues

- Give presentation and demonstration regarding our products or services to our customers directly to get our customer's to be understood our values

- Negotiate prices, terms of sales and/or service agreements

After Contract

- Prepare sales documents to complete contract

- Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners

- Keep implementation schedule working with internal engineering team and external business partners

- Troubleshoot regarding our customer's system working with internal engineering team and external business partners

- Maintain good relationships with customers and our business partners

Others

- Maintain customer records, using automated systems

- Have a meeting with a supervisor in a timely manner to report daily sales activities

- Make research and investigation with colleagues to find new markets and new customers

Essential Functions

- Collaboration skills with colleagues, business partners and our customers

- Strong will to improve your skills, try new challenges and contribute to expanding customer's business

Benefits

Medical, Dental and Vision Coverage

Basic Life Insurance and AD&D

Short-Term and Long-Term Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

Tuition Reimbursement Program

Gym Reimbursement Program

Employee Assistance Program (EAP)

Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japans KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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