Job Description

Hospitality Director

We are looking for an enthusiastic Hospitality Director to join our team at Chick-fil-A. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. This is a full-time role that requires a variety of shifts to ensure you are impacting lunch and dinner throughout the week. This is ideal for someone with experience in hospitality who is comfortable taking ownership of results, working with a director team, and confident to handle guest recovery situations.

Your Impact:

• Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
• Building high performance teams, identifying and coaching leaders for Front of House
• Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
• Maintaining a work environment that ensures and promotes food & team safety
• Growing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forward
• Handling all guest relationship management (both building relationships, and recovery)
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.

Background Profile:

• 2 years of Leadership experience
• Bachelor's Degree (preferred)
• Hospitality experience (preferred)
• Passion for Chick-fil-A's values
• Customer relationship management (preferred)
• Proven track record of generating results

Apply now and you will be contacted ASAP.

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