Job Description

Job Description

Job Description

Remote Bilingual Customer Service Associate

Compensation: $10.00 per hour
Schedule: Full-time, 8-hour shifts, Monday – Friday

Job Overview

We are seeking a dedicated and enthusiastic Bilingual Customer Service Associate to join our dynamic team. This role is essential in providing exceptional customer support and ensuring client satisfaction. The ideal candidate will be fluent in English and another language (Spanish strongly preferred), allowing them to effectively communicate with a diverse clientele.

This position requires strong interpersonal skills, a commitment to excellence, and the ability to handle various customer inquiries with professionalism.

Duties

• Provide outstanding customer service by addressing inquiries and resolving issues via phone, email, and chat
• Assist customers with product information, order processing, and account management
• Conduct outbound calling to follow up on customer inquiries or promote services
• Maintain accurate records of customer interactions and transactions through data entry
• Utilize Microsoft Office tools to generate reports and assist in analysis as needed
• Handle transactions accurately while adhering to company policies
• Demonstrate effective phone etiquette and communication skills during all interactions
• Collaborate with team members to enhance the overall customer experience

Skills & Requirements

• Bilingual proficiency in English and another language is required (Spanish preferred)
• Strong customer service skills with a focus on client satisfaction
• Experience in sales or call center environments is a plus
• Excellent typing skills with attention to detail for accurate data entry
• Proficient computer skills, including Microsoft Office applications
• Strong analytical skills to assess customer needs and provide appropriate solutions
• Effective communication skills that promote positive interactions with customers
• Multilingual capabilities are highly valued

Training & Support

• Paid virtual training provided prior to production
• Training delivered during weekdays with set hours
• Ongoing performance feedback and career growth opportunities

Join our team as a Bilingual Customer Service Associate and help create memorable customer experiences while advancing your career in a supportive environment.

Job Type: Full-time

Benefits:

 

• Work from home

 

Work Location: Remote

Company Description

North America Domestic Trade LLC (NADT) operates as a multi-service business hub under the Southeastern Domestic Trade brand. We specialize in property services, customer support solutions, and remote workforce development. Our mission is to create reliable opportunities for professionals while delivering high-quality services to our clients. We provide training, career advancement, and the flexibility of remote work in a supportive environment.

Company Description

North America Domestic Trade LLC (NADT) operates as a multi-service business hub under the Southeastern Domestic Trade brand. We specialize in property services, customer support solutions, and remote workforce development. Our mission is to create reliable opportunities for professionals while delivering high-quality services to our clients. We provide training, career advancement, and the flexibility of remote work in a supportive environment.

Job Tags

Remote job, Hourly pay, Full time, Work at office, Work from home, Monday to Friday, Shift work, Weekday work,

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