Job Description

Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Do you get excited about growing with a new business? Do you value autonomy and yet thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life and in a business environment. At Surface Expects, we are the leading company in our industry for hard surface repairs. We are seeking a qualified office Administration Manager to help us grow. This is a remote position that requires attention to detail and the ability to take ownership of your day-to-day responsibilities. Responsibilities

• Work closely with the sales division, field technicians and support center.
• Manage calendar and schedule last-minute stops for field technicians.
• Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance.
• Schedule repairs and service appointments with team members and clients.
• Answer phones and take detailed notes.
• Handle all files (electronic and paper)
• Send estimates and update accounts for the sales team.
• Track Add-Ons
• Ensure Repair Photos are uploaded to our software program.
• Join and actively participate in regularly scheduled meetings.
• Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up.
• Maintain Customer Database
• Develop and maintain reports and tools.
• Maintain Company auto fleet for maintenance, repairs, insurance and more.
• Places a high importance on customer relations and service.
• Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks.

Required Skills & Qualifications

• Excellent verbal and written communication.
• Computer and software savvy included Microsoft Office.
• Strong interpersonal skills working with clients and staff.
• Organizational skills and the ability to multi-task.
• Calm, professional demeanor with a can-do attitude.
• Attention to detail and pride of ownership.
• Previous experience required.
• High School Diploma or equivalent. An associate degree in business preferred.

- Certified Notary Public is a plus. Flexible work from home options available. #J-18808-Ljbffr Surfaceexperts

Job Tags

Work at office, Remote work, Flexible hours,

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