Job Description

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

We are seeking dedicated and compassionate Mental Health Technicians (MHTs) to join our residential mental health treatment program. This role is essential in supporting patients diagnosed with primary mental health disorders such as depression, anxiety, bipolar disorder, schizophrenia, PTSD, and borderline personality disorder.

The MHT provides direct care, supervision, and emotional support to patients in a structured, therapeutic environment. Working under the direction of clinical and nursing staff, the MHT helps maintain a safe, stable atmosphere conducive to healing and personal growth.

Key Responsibilities:

Patient Support & Supervision:

Monitor and document patients’ activities, behaviors, and safety throughout their daily schedule.

Provide consistent and compassionate emotional support while maintaining appropriate boundaries.

Conduct regular room and safety checks in accordance with facility protocol.

Support patients through emotional distress or crises using de-escalation techniques and trauma-informed care.

Therapeutic Programming:

Encourage and assist patients in attending group therapy, individual sessions, recreational activities, and daily living skills development.

Co-facilitate or support therapeutic groups and structured activities under the guidance of clinical staff.

Observe and report patients’ participation and engagement to the treatment team.

Clinical and Operational Duties:

Accurately document patient interactions, behaviors, and incident reports in the Electronic Health Record (EHR).

Assist with admission and discharge processes, including orientation, belongings searches, and documentation.

Support with medication observation and documentation (as allowed per licensing).

Maintain cleanliness and order of residential areas, reporting any maintenance or safety concerns.

Team Collaboration:

Communicate effectively with clinical, medical, and administrative teams during shift handoffs and multidisciplinary meetings.

Uphold program structure and provide feedback to improve patient experience and outcomes.

Participate in staff meetings, trainings, and professional development opportunities.

Required Qualifications:

High school diploma or GED

Minimum 1 year experience in a behavioral health, mental health, or residential treatment setting

CPR/First Aid certification (or willingness to obtain upon hire)

Valid driver’s license and clean driving record

Ability to pass background check and drug screen

Strong communication, observation, and interpersonal skills

Preferred Qualifications:

Associate’s or Bachelor’s degree in psychology, social work, or related field

Familiarity with Electronic Health Records (e.g., Kipu, ZenCharts)

Crisis Prevention Intervention (CPI), Handle With Care, or similar training

Experience working with individuals with serious mental illness (SMI)

Core Competencies:

Empathy and emotional intelligence

Accountability and reliability

Strong observational and crisis response skills

Patience and resilience in challenging situations

Cultural competency and inclusive mindset

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