Logistics Coordinator | Hubspot Job at Vaco by Highspring, Apopka, FL

clNBNTFocHlkdHFzdTdiNlRlWUdrcmtxNHc9PQ==
  • Vaco by Highspring
  • Apopka, FL

Job Description

JOB SUMMARY

The Logistics Customer Service Representative is a representative of the company's culture and values. Primary responsibilities include order processing, production coordination, freight and logistics planning, customer service and good product knowledge. This is a fast-paced, time critical role that reports to the Customer Success Manager.

Responsibilities:

  • Processes orders via phone, email, messaging, or EDI into SAP and Quick Books.
  • Coordinates with production rush requests, new items or special requests.
  • Work directly with the Production Coordinator on orders not fulfilled at 100%.
  • Process shipping paperwork in preparation for billing through accounting.
  • Provide order tracking and work with carriers on delivery delays/service interruptions.
  • Works with carriers and freight forwarders to arrange both domestic and international freight.
  • Answer customer questions accurately and in a timely manner.
  • Communicate with Sales as needed to ensure an excellent customer experience.
  • Provide documentation to meet customer needs.
  • Handle and track customer complaints.
  • Track customer interactions through Hubspot.
  • Other responsibilities as assigned.
Schedule: M-F 8-5pm
Location: Apopka
Pay: $20/hr
Contract to hire

Job Tags

Contract work,

Similar Jobs

Go McPherson

Outdoor Operations Specialist - Grain & Agronomy (Entry) Job at Go McPherson

 ...A local agriculture company is looking for an Operations Specialist in Moundridge, KS. In this entry-level role, you will assist with grain, feed, and agronomy tasks, while maintaining quality and safety. You should be willing to obtain necessary licenses, work both independently... 

Year Up United

Entry Level Business Foundations Opportunity Job at Year Up United

 ...sector. Through our comprehensive one-year program that merges academic learning with hands-on internships, we offer a unique Entry Level Business Foundations Opportunity aimed at fostering professional growth and strategic acumen in the field of business development.... 

WTHN

Studio Manager Job at WTHN

 ...STUDIO MANAGER At WTHN, we believe acupuncture and Traditional Chinese Medicine should be accessible to all unlocking transformative healing for the body, mind, and spirit. Our values guide how we show up every day, creating a consistent and exceptional experience... 

Lighthouse Legal Search

Estate Planning Attorney Job at Lighthouse Legal Search

 ...advice that most domestic firms cannot match. Practice Overview The team advises on a wide range of matters, including: Estate planning, wills, and succession Wealth structuring, tax and estate planning Family and business governance Trusts, foundations,... 

Michael's Inc

Part time Day/Night Shift Service Team member Job at Michael's Inc

 ...weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $1...