Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

cXlzNDNSbHhjOXFwc0xQK1RPZ1BrTDRxN0E9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Foresight Sports

Senior Product UI/UX Designer Job at Foresight Sports

 ...Job Description Sr. Product UI/UX Designer Hardware Experience As the Sr. Product UI/UX Designer, you will have an exciting opportunity to: Design world-class, intuitive user experiences that help users interact with and understand their shot data through... 

Chesapeake Shipbuilding Corp

Shipyard Welder Job at Chesapeake Shipbuilding Corp

 ...opportunity is a full-time and benefits-eligible position. Posted 02/11/2025 REPORTS TO: Welding Supervisor/On-Site Foreman/Shipyard Superintendent MAJOR RESPONSIBILITIES: Safely and efficiently perform welding labor to complete construction associated with... 

Barringer Construction

Construction MEP Superintendent Job at Barringer Construction

 ...inspired and fun-loving people who love to work hard, play hard, and go the extra mile...  ...knowledge and experience in commercial construction. Reasonable accommodations may be made to...  .... This position requires early morning, weekend and night shift work as needed.... 

United Parcel Service

Warehouse Worker - Package Handler Job at United Parcel Service

 ...Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy you could even get a job offer in 10 minutes...  .... Who exactly are UPS Warehouse Workers? Also known as package handlers, many of our warehouse workers load/unload packages in... 

Top Talent

Carrier Sales Job at Top Talent

 ...contribution ~ A significant portion of premium costs is covered by the company Position Summary: We are looking for driven Carrier Sales Representatives to join our fast-growing team in Houston, TX. In this role, you'll be responsible for securing...