Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

cXlzNDNSbHhjOXFwc0xQK1RPZ1BrTDRxN0E9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

HDLA

Entry Level Landscape Architect/Project Designer (Dallas) Job at HDLA

 ...HDLA, an award-winning landscape architecture firm is seeking an Entry-Level Designer with 0-3 years of professional experience to join our growing and creative design studio in Dallas, TX. We are a Landscape Architecture, Urban Design, and Planning Firm, committed... 

Top Shelf Pizza LLC

Brand Promoter Job at Top Shelf Pizza LLC

 ...Job Title: Brand Promoter for Marcos Pizza Location: Orlando, FL (Multiple Marcos Pizza Locations) Job Type: Part-Time/Full-Time Job Overview: Marcos Pizza is looking for a motivated and outgoing Local Store Marketing Representative to drive sales and community... 

China Global Connections

Drama Teacher Job at China Global Connections

 ...We are looking for a Drama Teacher for a bilingualschool based in Beijing. This is a full-time position starting in August 2025. About the school The school is situated in the Yizhuang district of Beijingand provides bilingual education. It combines the best aspects... 

Hy-Vee

Coffee Shop Barista Job at Hy-Vee

 ...Barista Position At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come...  ...and each other. Job Title: Barista Department: Coffee Shop FLSA: Non-Exempt General Function: As a Coffee Shop Barista... 

Wiz

Government Affairs Director Job at Wiz

Join to apply for the Government Affairs Director role at Wiz .Get AI-powered advice on this...  ...move faster.Summary Were looking for a Federal Government Affairs Director to help us engage...  ...part 772 and ITAR 120.15 definition of a U.S. person and reside in the contiguous...