Our Generalist (Associate level) is a natural problem solver, and solutions/ outcome focused. You are a proactive operator and generalist, in nature and scope. You’re customer facing, willing to roll your sleeves up and do what it takes to get the job done no matter what the task is. No task is too big, or small.
This role is hands-on in ensuring members needs are met and that the day to day tactical tasks are complete to the highest standard. You'll do both physical work (heavy lifting, handy tasks) and customer facing work to ensure member's are delighted by their experience. This is no easy feat, and needs a flexible operator who wants to own and forge their career with us.
Each day is multifaceted, and new challenges and unfamiliar ambiguous asks will require you to think on your feet, build as you go and come up with scalable solutions working with budget restrictions and tight deadlines.
Front of house duties:
Back of house/ operational duties:
We’re looking for:
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