Description LUV Car Wash was founded in September 2021, and we have rapidly grown to over 70 locations across 6 states: CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our team to help us continue our mission to become the best car wash in the industry. Benefits: Bonus Eligible Overtime Available 401K match Health Benefits/HSA Vision Dental Life insurance Vacation Sick Time Employee Discount program EAP Pet Insurance General Summary of Duties: The General Manager (GM) oversees all site operations including staff recruitment, site safety, facilities management, customer service, sales growth, site compliance, and team development. Reports to: District Manager FLSA Status: Exempt / Non-Exempt Physical Demands: Occasional prolonged walking/standing Work outdoors in varying weather conditions Lift up to 25 pounds unassisted Essential Functions: Recruit, train, coach, and develop team members Foster a culture of accountability and adherence to operational procedures Ensure compliance with onboarding, orientation, and training processes Provide ongoing development and coaching to Assistant GMs and high-potential employees Partner with HR on disciplinary actions, investigations, and terminations Collaborate with District Manager on marketing, outreach, and sales strategies Participate in budget planning and forecasting Manage customer inquiries and follow up promptly Review payroll reports and approve payroll and commissions Complete checklists and ensure operational standards are met Ensure proper use of sales scripts and procedures Maintain safety and regulatory compliance Build customer relationships through excellent service Create weekly schedules and manage labor costs Conduct site walk-throughs to monitor operations and customer satisfaction Resolve customer complaints and issues efficiently Coordinate with Facilities for equipment maintenance and repairs Perform other duties as assigned All employees must stay current on company policies and procedures. Requirements: Education: HS Diploma or equivalent preferred; Bachelor’s degree in business management, hospitality, or related field is a plus. Experience: Minimum of three (3) years management experience required; hospitality or restaurant management experience preferred; automotive or car wash industry experience a plus. Skills: Excellent verbal and written communication skills; strong organizational skills and ability to prioritize tasks. #J-18808-Ljbffr Luvcarwash
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