Job Description

Job Title

Purpose:

Responsible for loading, transporting and delivering materials to customer sites. Adheres to driver safety/compliance regulations, delivers un-damaged goods on schedule, and provides professional service to customers. Drive CMV vehicles weighing less than 26,000 pounds.

Essential Duties and Responsibilities:

• Loads and appropriately secures product, materials or supplies inside delivery vehicle.
• Delivers customer orders to specified delivery site and unloads materials safely and accurately. Takes all precautions to protect the product and the customer's property.
• Verifies order details and maintains logs of delivery duties including amounts and/or weights of items, mileage and locations of deliveries. Checks items against invoice to ensure order accuracy.
• Acts as a customer service liaison between the company and the site customer. Handles customer concerns and helps to resolve issues as they arise.
• Maintains the cleanliness and appearance of delivery vehicles; performs routine safety checks to ensure vehicles comply with company guidelines.
• Required to use hand held devices, except for while driving, to ensure compliance with DVIR and HOS.
• Maintain hours of service logs and pre/post trip inspection procedures.
• May perform credit/product return pick-ups and related paperwork.
• Operate a Forklift or non-motorized material handling equipment to load and off load materials to designated areas.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Minimum Requirements:

• High School Diploma or GED, 21+ years old, and valid driver's license. Previous delivery experience, preferably with building materials and delivery equipment is desirable.
• Valid driver's license
• Pass MVR report
• Obtain a DOT medical card
• Basic math & measurement skills
• Ability to read and speak the English language

Competencies:

• Relationship Building: Builds working relationships and seeks to resolve issues constructively.
• Teamwork: Knows and supports teammates' work and deliverables. Encourages team unity through sharing information or expertise.
• Customer Focus: Listens to, anticipates and responds to customer needs.
• Conflict resolution: Helps resolve sensitive disagreements and conflicts.

Work Environment / Physical Activity:

• Work is performed within a production environment, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
• Must be able to lift and carry up to 100 pounds frequently and on occasion may be required to lift and carry, with assistance, up to 200 pounds.
• May be required to perform specific tasks that involve climbing, lifting, pushing or kneeling.
• Must be able to physically operate delivery vehicles (climb up and down into cab, twist torso for 360-degree visibility, use arms to operate controls, etc.).

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