Job Description
Description:
VEZA is committed to delivering outstanding customer experiences across every channel. We’re seeking a driven and relationship-focused Data Entry Specialist to nurture client partnerships and support business growth.
Key Responsibilities:
• Serve as the primary point of contact for new and revised purchase order (s).
• Proactively manage initial communications, swiftly addressing client questions, concerns, and service needs.
• Provide acknowledgment to all orders received.
• Collaborate cross-functionally (sales, customer service, RFQ) to ensure new and/or revised orders are process in a timely manner.
• Compile a list of PO’s pending to be entered into ERP system, maintaining organized records and ensuring up-to-date information. As well as following up with external and internal customer (s).
• Logging and Maintaining EDI/Client Portal activities.
• Track and document all account activities related to new and revised purchase orders, maintaining organized records and ensuring up-to-date information.
• Participate in continuous improvement initiatives and projects to enhance service delivery and client outcomes.
Requirements:Requirements:
• Bachelor’s degree or equivalent experience
• Strong analytical, organizational, and communication skills
• Demonstrated experience solving complex customer problems independently
• Proficient in Microsoft (Excel, Word, Power Point, etc.)
• Experience with CRM and customer support software
• Positive, proactive, and adaptable mindset
• Must be fluent in English, including strong verbal and written communication skills (Spanish helpful).
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