Job Description

Job Description

Job Description

Why Join Care Medical Practice?

Care Medical Practice is an innovative health and care company on a mission to eliminate barriers and to improve care in high-need, urban and rural communities. Care Medical’s purpose is to every day improve the health and well-being of those who need care the most – in their homes and communities. 

Position Overview

The Community Health Worker reports to the Community Health Worker Supervisor with accountability for executing all duties to meet Care Medical Practice requirements.

The Community Health Worker (CHW) will provide non-clinical participant outreach and engagement, screening and assessment, coordination of non-clinical services and supports, family and psychosocial support and health promotion coaching, and monitoring of participant wellbeing.

Key Responsibilities

• Complete all required trainings

• Conduct outreach, engagement, and initial screening/assessment with prospective participants
• Coordinate non-clinical services and supports listed in enrolled participant’s plan of care
• Provide family and psychosocial support and health promotion coaching
• Enter case notes and supporting documentation into participant case files
• Monitor general wellbeing of participants and family
• Support participant transitions of care as directed by your assigned RN-CM
• Support participant participation in group-based health education
• Participate in daily huddles and weekly case conferences
• Maintain lines of referral across SDOH and other social service partners/provide

Required Qualifications

The Community Health Worker should have the following qualifications:

Education: 

• Associate’s degree or equivalent in human services, public health, social work or similar field with a record of strong academic achievement;

Experience:

• At least 1 year case management/care coordination experience in greater Buffalo;

• Must be from and representative of the served community
• Comfort working primarily in the community in a diverse, fast-paced environment
• Strong, practiced familiarity with Buffalo-area public assistance programs, social service providers, and community-based organizations
• Experience with electronic medical records preferred
• Proficient with Microsoft Office applications
• Experience working as part of a diverse team

• Communication: Bilingual, English and Arabic speaking required. Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care Medical Practice’s team, investors, partners, and other stakeholders.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Care Medical Practice provides all employees working an average of 30+ hours/week with a comprehensive benefits package including the option to enroll in healthcare benefits. The cost of healthcare is shared between the company and the employee.

The working environment and physical requirements of the job include:

This position requires both Field and office-based work. The job requires frequent travel for home visits and travel to physician offices, hospitals, sub-acute facilities, community partners and non-home-based market offices in all types of weather conditions. In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Equal Opportunity & Reasonable Accommodation Statement

Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

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