Job Description

Collections Manager

Are you a champion for collaboration, training, and teamwork? Are you an emerging leader in the financial field? As a Collections Manager at Uline, you'll guide the dedicated accounts receivable team that supports our growing North American company!

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

• Direct day-to-day operations of the Collections Department, providing guidance and development for accounts receivable leaders.
• Oversee the department's most delinquent balances by managing pre-collection and third-party agency processes.
• Manage vendor relationships including collection agencies and software partners.
• Review collection key performance indicators to evaluate effectiveness of policies and procedures and identify improvements.
• Partner with cross-functional teams to develop and execute data-backed strategies to reduce bad debt and increase efficiency.

Minimum Requirements

• Bachelor's degree or equivalent years of relevant experience. Finance or Accounting degree preferred.
• 5+ years of experience in a transactional or customer-facing role.
• 3+ years managing and developing people leaders and high-performing teams.
• Demonstrated data-driven approach to improving customer experience, team processes, and workflow.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site caf and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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