Job Description

Job Description

Job Description

Description:

Job Description :

We are looking for a reliable and compassionate Bilingual Scheduler/Care Coordinator - Private Duty for home health to join our team.

Why Complete Home Care?

Join our team at Complete Home Care be a part of a company that strives to provide the best care for our patients while building a team of dedicated employees. If you want a company that appreciates your skills, compassion, and heart, then Complete Home Care is the place for you! We take pride in not only providing excellent care to our patients but also creating a positive team environment with employee support.

We provide

Benefits eligibility now starts the 1st of the month following employment.

• Competitive base Pay
• Medical, Dental, Vision
• 401 (K), Flex Spending
• Life Insurance
• Short- Long-Term Disability
• Mileage Reimbursement
• PTO
• Team Events
• Recruitment Incentive Program
• Continuing Education Training
• Employee Recognition Programs
• Performance Incentives
• Family Team Environment

Private Duty Scheduler /Care Coordinator

General Summary: Responsible for the coordination of patient shifts and visits, maintenance and upkeep of scheduling records and logbooks. This includes the accurate and timely communication of scheduling changes between office and field staff.

Patient Population: N/A

Essential Functions:

1. Promote /exemplify Company mission, vision and values at all times.

2. Ensure timely staffing and scheduling visits for field staff in their appropriate areas per physician orders, insurance authorization and/or patient/client request.

3. Ensure timely follow through with staff, patients/families, and physicians which may include but not limited to Start of Care (SOC) report, Schedule Calendar Report, emails, faxes, labs, etc.

4. Maintain a current client roster with necessary information.

5. Ensure caregivers have met all HR requirements and possess the necessary skills for the patient they are assigned.

6. Provide effective communication to clients, their families, team members, and other health care professionals.

7. Promote financial success of the Company by maintaining proper caregiver pay rates and limiting overtime hours.

8. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

Supervises: N/A

Experience:

• At least one (1) year experience in a general office environment.
• Preferred, Health care experience.

Skills:

• Ability to communicate verbally and in writing effectively.
• Computer skills.
• Must read, write and comprehend English.

Education:

• High school diploma or equivalent.

Licensure/Certification:

• Current driver’s license in good standing. It is the responsibility of the employee to renew their driver’s license before it expires in order to continue employment.

Physical Requirements:

• Prolonged sitting, standing, and walking are required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Company needs.

Environmental/Working Conditions:

• Works primarily in an office environment.
• Some exposure to unpleasant weather.

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