Job Description

Job Description

Job Description

Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.

Benefits :

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Position Purpose:

To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

Essential Functions:

• Retrieve check from order taker and place order with kitchen. When picking up, be certain that order is complete, i.e., all food, beverages, and all condiments. Responsible for tray set-up to comply with Hilton standards (flower vase with tray pick up card, mints).
• Carry trays up to 30lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set-up, present check.
• Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.
• Set-up room service trays and tables in anticipation of incoming orders. And assist the cashier with answering phones.
• Deliver guest room amenities.

Supportive Functions:

• Perform all assigned side work to include replenishing condiments and restocking side stands.
• Perform general cleaning tasks as assigned by the supervisor.
• Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

Experience:

No prior experience required. Prior hospitality experience preferred.

Other:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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